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What We Provide
  • INTERNET ENABLED COMPUTER
    Have internet enabled computers and will help customers access digital services.
  • PHONE CLAIM SERVICES
    Provide a Medicare phone claiming service and reply paid envelopes to forward receipts to support claims.
  • FACILITIES
    Have free telephone, fax and photocopy facilities.
  • IDENTITY CONFIRMATION
    Can copy and certify identity confirmation documents so that original documents do not have to be sent in the mail to support claims.
  • FACE TO FACE ASSISTANCE
    Provide face to face assistance, guidance and referrals and access to information brochures and forms.
Services we Cannot Provide
  • Make any payments or decisions about payments.
  • Review, assess or vary payments.
  • Issue Electronic Banking Transfers, Basics Cards, Medicare Cards or Health Care Cards.
PHONE AND ONLINE SERVICES

At my.gov.au you can access a range of government services online and link your online accounts using one ­­log-on and one password

To download the Express Plus mobile apps or for further information visit humanservices.gov.au

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CONTACT US

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